HP MFP M183fw - admin password set (need factory reset)

[kliker]

Hello,

Not sure how but my printer got an admin password set.

At this point, it only prints the first page of the document. I tried to reinstall drivers and HP Smart but it asks for a password there as well "A custom password has been set for your printer".

Before this issue, I had constantly got the "Load tray 1 with paper" error messages.

Is there any way to factory reset printer without access to the System Menu?

[kliker · Accepted solution]

I hava manged to reset password with following procedure.

1. Turn off the printer.

2. While turned off, press the Left Arrow button and Cancel button.

3. While still holding two buttons turn the printer on.

4. Wait for the 'Permanent storage init' or similar message to show up.

5. Release buttons.