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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Mobile Fax

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02-03-2025 04:02 PM
Really quick question please. I had issues using the fax/printer originally as it turned out
it was not the printer issue but a phone line issue. It's a few years since I purchased
the printer and now can use it. Yet, when I'm using the Mobile Fax app, I am seeing
the Trial Version along with the number of pages sent. I am wondering where I locate
the app to purchase it when needed. At what point does this Trial Version run out, please?
02-07-2025 04:21 PM
Hi @jjevnikar,
Welcome to HP Support Community,
Thank you for posting your query.
Instead of using the HP Mobile Fax app, I recommend downloading the HP Smart app. It’s a more complete solution for managing your printer, including faxing, scanning, and other features.
The HP Smart app will allow you to easily handle mobile faxing and access any necessary purchase options if you need more fax pages or features beyond the trial.
You can download the HP Smart app from the Google Play Store or Apple App Store. Once you have the app installed, it’ll guide you through the setup process and provide access to all the features you need, including faxing.
I hope these steps helps.
Please feel free to reply here if you have any questions or if you need further clarifications.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee