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while installing HP neverstop 1200w printer requires device admin password which was printed on serial no. sticker, but there is no password printed, tried default password blank/admin/12345678/device serial/reset network (wireless+cancel) buttons nothing works. anybody can help

 

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Hi @Egallery,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'm sorry to hear you're having trouble with your HP Neverstop 1200w device password. If the default passwords or those settings you've tried aren’t working, and there is no explicit password on the device or its documentation, you might need to perform a reset to factory settings. Here's what you can try:
 

Factory Reset:
 

  • Start by turning the printer off.
     
  • Hold down the "Wireless" and "Cancel" buttons simultaneously.
     
  • While holding these buttons, turn the printer back on.
     
  • Keep holding the buttons until the printer powers up, and then release them.


    I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!


Jerry_57

HP Support

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