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HP Office Jet Pro 9015

I received this printer a while ago. It’s set up cartridges were leaking so I basically continued with what I had until it finally died. I’m trying to set this up now and it gives me a message that it needs the setup cartridges in order to setup. These are damaged, threw them away. I ordered replacement cartridges and it won’t work. There’s got to be some kind of fix, bypass, whatever for this. Need help! 

1 REPLY 1
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Hi @Visamedic,

 

I'd like to help!

 

I understand you are receiving a "use setup cartridges" error.

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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