HP Office Jet Pro 9020 Remote Desktop Printer Install

[mdl1810]

I am trying to print remotely from my office workstation to my home printer. I am connected via VPN and Remote Desktop. My home machine is Windows 10 Home, my office workstation is Windows 10 Pro. My home printer is an HP Office Jet Pro 9020, connected wirelessly. I have configured Remote Desktop to use printers on my host machine. I have installed the HP Smart Universal Print Driver from the HP Office Jet Pro 9020 download page, but I get errors every time I try to print. What am I doing wrong?

[Dragon-Fur]

@mdl1810 

Welcome to the HP User Community.

Remote VPN access is not ideal for this purpose - likely the printer cannot understand the tunneled connection setup.

"Can't get there from here."

Try / Consider

Use the following guides to print to remote (home) printer.

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

OR

For those of us still stuck in the dark ages,

If Print Anywhere is not available on your "not HP+ 'e' printer"

The older "ePrint" option should likely still work as it has in years past.

Mobile Printing – Options for Printers

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

Excerpted

OfficeJet Pro 9010, 9010e series: OfficeJet Pro 9010, 9010e OfficeJet Pro 9012, 9012e OfficeJet Pro 9013 OfficeJet Pro 9014, 9014e OfficeJet Pro 9015, 9015e OfficeJet Pro 9016 OfficeJet Pro 9018, 9018e OfficeJet Pro 9019, 9019e OfficeJet Pro 9020, 9020e series: OfficeJet Pro 9020, 9020e OfficeJet Pro 9022, 9022e OfficeJet Pro 9023 OfficeJet Pro 9024 OfficeJet Pro 9025, 9025e OfficeJet Pro 9026 OfficeJet Pro 9028

HP Smart app (recommended) Print Anywhere with the HP Smart app HP Print Service Plugin Apple AirPrint Wi-Fi Direct HP ePrint (non-e models only) Samsung Print Service Plugin Mopria Print Service

Check your ePrint / Printer setup

HP Smart / HP Connected Login

Click Flag to switch to your region

NOTE

I just checked on my OfficeJet Pro 9025 - the HP Smart / HP Connected website has been refurbished (updated) since last I'd checked - ePrint still works for my "owned" printers and their "limited" access (allowed sender list) used to send jobs to the printer.

References / Resources

User Guide

Note:  ePrint is explained in the manual and here: 

HP Printers - Print with HP ePrint

HP Printers – HP ePrint Job does not Print

HP Smart / HP Connected > How to >   Set Up an HP Smart Website Account

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9020 All-in-One Printer 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[mdl1810]

Thanks Dragon-fur. Remote printing through Remote Desktop is a pretty ubiquitous thing. I have actually setup many user's with it, and if you look online you can see it's a pretty common thing. I need to find the basic driver for this 9020 and get it into the Print Server on my user's office workstation. BUt HP doesn't give you a simple driver. There are 15 options and they're all automated and all I need is a simple driver. Any thoughts on that?

Thanks again!

[Dragon-Fur]

@mdl1810 

You are welcome.

Of all the options available in the Software and Drivers offered (in Windows 10, for example),

I would take a look here:   Universal Print Driver

Open

HP Smart Print Administrator Resource Kit 

Information “HP Smart Universal Printing” driver (HP SUPD) :

Open section Associated Files > Click to "Download"

Click the file link that is indicated in the pop-up window.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"