HP Office Jet Pro6968 Downgrade. none work

[GregKirk]

HP Office Jet Pro6968 Downgrade. I have Win 10 Pro 64K

Tried 2 different download apps and none of them will work with 3rd party ink. neither of these will remove the firmware HP updated!  I purchased an Epson about 6 months ago and the HP 6869 has been a boat anchor on my desk but I figured I had a few days and to research this again and try again to downgrade but Nada, Nothing, zilch works on this HP Printer. Any suggestions from anyone? Some additional links or some step by steps to downgrade this HP 6968 that actually works?

I have a lot of 3rd party ink which I can't use. 

[Jay_G24]

Hi @GregKirk,

I'd like to help!

I understand you're unable to use the printer with the 3rd party ink cartridges.

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it's not working. Try a different cartridge supplier and check if that works.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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