HP OfficeJet 4650 All-in-One series Won't Auto Duplex Print

[jacrfra]

HP OfficeJet 4650 All-in-One series Automatic Duplexing Unit will not stay installed.  I can hit update on automatic configuration which turns automatic duplexing unit to installed and automatic configuration to off, when I apply and hit ok and try to print Automatic Duplexing Unit will change back to not installed. Automatic Configuration is set to Off. Two side Duplexing printing is selected and Flip on long edge is set. I can duplex print on another computer running windows 10 64 bit but can't from the computer I just purchased which is windows 10 64-bit.

[sandytechy20]

@jacrfra

Welcome to HP forums.

Perform root level uninstalltion to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver for the printer

Click here to download the driver.

Update the printer firmware

Refer this HP document for steps to update the firmware:- Click here

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[jacrfra]

Thank you, I was actually able to fix the problem before reading your replying which I had already did and did not work. I was able to get printer to do double sided printing (duplex) by installing the printer using usb connection. After I setup the printer this way removed usb cable and rebooted computer i was able to print using wifi and double sided.

[sandytechy20]

@jacrfra

Good to know that the issue is resolved.

Feel free to contact us in future if you need any assistance.

Please mark my post as an accepted solution so that it benefits several others.

Cheers.

[nestord]

Thanks for the info Jacrfra.  It's interesting and unfortunate that HP doesn't sell the unit with the USB cable by default and must be purchased separately.

HP - this is not customer friendly and a lot of people are having this problem.