• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP OfficeJet 4650 All-in-One Printer
Microsoft Windows 11

HP OfficeJet 4650 suddenly will not print in color and menu option for color is no longer there ????  I've tried everything under the "HP" sun, including hppsdr.exe and Easy Start and HP Smart, and nothing has happened.  I'm set up on wireless, with good connection, and it does print, but only in Black.  No option menu available for "color".

2 REPLIES 2
HP Recommended

Hi @Ogre1 ,

Try to install the next driver:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX

dodecaedron


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

I've tried all the humble suggestions using p&s doctor, easy start, hp smart, etc.  None of them work.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.