HP OfficeJet 6950 displays error code: 0x6100004a

[NutrioMan]

Hi, my 6950mi gives error Printer displays error code: 0x6100004a. How can I fix it? I have already followed some tutorials like unplugging the power supply etc, but it didn't work. The cartridge carriage doesn't move to remove them. Thanks

[Hawks_Eye]

Hi @NutrioMan 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

I understand you are getting an error message on your HP printer. Not to worry, I will help you get a resolution to resolve the issue.

We need to perform a semi-full reset to restore the printer back to its original settings.

The reset instructions are specific for your printer, and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions. Follow the reset instruction to perform a full reset and re-initialize the printer. 
 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye