-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP OfficeJet 7740 Latest driver installed, still not printin...

Create an account on the HP Community to personalize your profile and ask a question
08-23-2024 09:10 AM
I am an architect and printing (also in color) is my daily routine. I need drawings crisp-sharp and in color for client meetings. I have been doing so for 4 years with this printer. BUT,
Since re-installing my Windows 11 in July, and re-installing my HP OfficeJet 7740 printer;
- from a webpage I can print crisp-sharp pages. But,
- since all our drawings are in PDF, thus printing from Adobe Acrobad Pro, these are not printing sharp or in color. But my drawings (even the ones that are 2-3 years old and have been printed in color before) are not being printed as per setting "best and color".
- there is no option to print in A3-format,
- Having compared the preferences (old laptop vs PC) there are way less options with the latest driver. Even the drawers of A4 and A3 are not included, which also is very important for my workflow.
I used the latest driver from MS Store (but also the basic drivers and uninstalling/ re-installing)
https://support.hp.com/us-en/drivers/hp-officejet-pro-7740-wide-format-all-in-one-printer-series/768...
Old Printing Preferences window on Win 10 Pro (and before reinstalling win 11)
New Printing Preferences window
I have thus, uninstalled all HP components and printers, and re-installing this with latest available drivers (then firmware), with no succes.
Any tips..?
08-26-2024 04:36 PM
Hi @studioDLad
Try to install with the next driver:
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.