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‎11-04-2025 12:10 AM

HP Recommended

Hello,

I’m having an issue with my HP OfficeJet Pro 7740 Wide Format All-in-One printer.

Whenever I try to print, the print job is successfully sent from my computer, but the printer’s display freezes and nothing actually gets printed.

 

I’ve already tried restarting both the printer and my computer, but the problem persists.

Does anyone know what could be causing this or how to fix it?

 

Thank you in advance for your help!

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1 REPLY 1

‎11-04-2025 01:35 AM

HP Recommended

Hi @op1781 

You may need to install printer driver to make the job prints.

 

Please install the next driver for your printer:

>> Officejet 7740 - Print driver for Windows

https://ftp.hp.com/pub/softlib/software13/printers/OJ7740/Full_Webpack-40.16.1234_1-OJ7740_Full_Webp...

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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