HP OfficeJet Pro 7740 admin password reset

[KH15624]

I got locked out of my new HP OfficeJet 7740.  I need the admin password to be reset so that I can get back in

[Raj_05]

Hi @KH15624,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you've been locked out of your HP OfficeJet 7740. Resetting the admin password may require a few different steps, and I'll outline some general steps to help you get started. Keep in mind that the exact procedure may vary depending on your printer's firmware version and settings.

Factory Reset: The most common way to reset the admin password on a printer is to perform a factory reset. Here's how to do it:

a. Turn off your printer and unplug it from the power source. 

b. Wait for a few minutes. y

c. Plug the printer back in and turn it on. 

d. While the printer is powering up, press and hold the Resume or Cancel button until the lights start blinking. 

e. Once the lights stop blinking, release the button. Your printer should now be reset to its default settings, including the admin password.

Default Passwords: In some cases, HP printers may have default usernames and passwords that you can use to log in. These are typically found in the printer's manual or on HP's website. However, it's essential to change these default credentials once you gain access to your printer to enhance security.

Web Interface: If your printer has a web interface for administration, you may be able to reset the password from there. To access it, open a web browser on a computer connected to the same network as your printer and enter the printer's IP address. Log in using the admin credentials (if you know them) and look for an option to reset the password.

Please note that resetting the printer to its default settings will erase any custom configurations you may have set up, so be prepared to reconfigure your printer after performing a reset.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support