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- HP OfficeJet Pro 7740 won't print A3 - no longer says "Tray ...

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09-08-2023 03:19 PM
After some Windows Updates were done, my HP OfficeJet Pro 7740 no longer supports A3 paper - or so it seems. I cannot print A3 whatsoever at present. All printer settings point towards a "Photo tray" not "Tray 2". Happened this evening. Tried uninstalling, rebooting, clearing temp files, and then reinstalling full software (also tried with HP Smart & HP Easy Start) to no avail. 100% stuck. Might buy an Epson EcoTank printer after this and get rid of this lump of plastic and metal. Bloody sick of HP fun and games.
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Accepted Solutions
09-10-2023 10:59 AM
Install the latest drivers from hp.com and the printer will work just fine. Do not use Microsoft drivers they are causing you issues.