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Locked

‎02-06-2025 06:28 AM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: Microsoft Windows 11

I forgot the admin password on my HP OfficeJet Pro 7740 and neet to reset it.

3 REPLIES 3

‎02-06-2025 08:13 AM

HP Recommended

It is possible to reset Wi-Fi to allow connecting to a new network. A password is not required. Let me know if that is all you need.

If you need a password to access internal function of the printer, then you need to contact an HP Agent to obtain 7740 factory reset instructions. You may have to prove you own the printer.
If you want to do this let me know and I can ask an Agent to contact you here. I do not know how long it will take.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎02-06-2025 08:41 AM

HP Recommended

Thanks for your reply. I need to access the internal functions and would really appreciate it if you request an HP Agent for me.

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‎02-06-2025 09:02 AM

HP Recommended

Yea, I did.  

let me know if a problem.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
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