HP OfficeJet Pro 8120e Cannot set up

[NeilB007]

Recently I had a few power failures.  After that, I couldn't print.  I then restored the printer to factory settings.  Now when I start up the printer I need to set up the printer again but scanning a QR code.  I ran through the setup on my phone but cannot get past the the 'Alignment" section as the printer continually shows Preparing and has the blue light flashing.  No matter what I do, it still just says preparing.  

[ferRX]

Hi @NeilB007 , mate,

1.  if the QR code is showing on the printer screen, maybe you need to open Paper tray to continue with printer alignment page.

2. Open the Paper tray and load more paper, even if you already have paper, just to "wake up" printer.

3. Then the printer should display an Alignment Needed message,

so click "Align" button.

4. Then simply you need to continue the steps until you complete the installation process.

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ferRX.

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