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HP OfficeJet Pro 8130E

I am working with my software delivery team for my company and we need to package these (see below) executables to install in our environment and for that we need silent switches for these executables.

 

The packages are for the  HP OfficeJet Pro 8130E:

  • SUPD-V4-X64-4.01.2.2972
  • Full_Webpack-51.10.6100-SJ0001_Full_Webpack

Is there a way to find the silent switches for these?

 

** /s has been used to try it in silent mode but not working.

8 REPLIES 8
HP Recommended

Hi @75HB,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To install HP software packages silently, you generally need to use specific command-line switches. These can vary depending on the installer type. Here are some steps and general switches you can try for the HP OfficeJet Pro 8130E installation packages.

 

SUPD-V4-X64-4.01.2.2972

This appears to be a driver package. Silent installation for drivers typically uses standard command-line switches. Here are some common ones to try:

  • /silent
  • /quiet
  • /norestart
  • /qn (for MSI-based installers)

Full_Webpack-51.10.6100-SJ0001_Full_Webpack

This appears to be a full software package. Silent installation for these packages may require different switches depending on the installer type (InstallShield, MSI, etc.). Here are some common methods:

Using setup.exe or install.exe

InstallShield Installers:

  • /s or /silent
  • /v"/qn"

setup.exe /s /v"/qn"

 

MSI Installers:

  • /quiet
  • /qn
  • /norestart

msiexec /i setup.msi /qn /norestart

 

General Tips:

  • Check the Documentation: The installer packages might come with documentation or a README file that specifies the command-line options.
  • Extract the Installer: Sometimes, running the installer with a /extract switch can extract the contents, and you might find an MSI package or additional documentation inside.
  • Try /? or /help: Running the installer executable with /help or /? may provide a list of available command-line options.

Example Commands:

For SUPD-V4-X64-4.01.2.2972:

 

SUPD-V4-X64-4.01.2.2972.exe /silent /norestart

 

For Full_Webpack-51.10.6100-SJ0001_Full_Webpack:

 

Full_Webpack-51.10.6100-SJ0001_Full_Webpack.exe /s /v"/qn"

 

If these switches don't work, you can try to find more detailed options using these methods.

 

  1. Check the extracted files for an MSI installer: Sometimes the executable contains an MSI installer that can be directly used with msiexec.
  2. Run the installer with logging: This can provide insights into what switches might be needed.

setup.exe /l*v install.log

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Thanks!  We will try this out. 

HP Recommended

Hi @75HB,

 

Thank you for your response, 

 

Please feel free to reach out to us. We are here to assist you and provide any necessary support.

 

I will be archiving this case for now however, you can respond to the same thread to continue the conversation.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

So they have tried all of those switches and it still will not run in silent mode. Is there a trick to running them? 

 

75HB_0-1722283383443.png 

75HB_1-1722283392578.png

 

 

HP Recommended

Hi @75HB,

 

Thank you for your response, 

 

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

I tried calling, no one knew what I was asking about running the drivers in silent mode.

 

is there a way to get the parameters for each of these executables? 

HP Recommended

Is there a way to get an .MSI version of the drivers, or one that does not need user interaction?  

 

I can't believe I would be the first to ask this. 

HP Recommended

Hello, is there any HP vendor support for large companies? I tried calling the support# that was emailed to me, but no one wanted to help, just kept passing me to another group and then hung up.

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