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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP OfficeJet Pro 8134 All-in-One Printer

Does anyone know how to use or enable the 2 sided scanning feature on my new OfficeJet Pro 8134 printer. I can't seem to find the settings in the HP app or on the printers screen. Do I need to enable it first. Many thanks.

6 REPLIES 6
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@DanT03 

 

Welcome to the HP Community --

 


@DanT03 wrote:

Does anyone know how to use or enable the 2 sided scanning feature on my new OfficeJet Pro 8134 printer. I can't seem to find the settings in the HP app or on the printers screen. Do I need to enable it first. Many thanks.


Unfortunately,

This printer series does not support automatic 2-sided scan.

You cannot enable what does  not exist.

 

 

Product NameHP OfficeJet Pro 8134 All-in-One Printer
Duplex ADF ScanningNo; 1 side scan ADF only

 

The full driver printer software (supported versions of Windows) includes HP Scan.

HP Scan helps to make the manual process of multi-page 2-sided scans less bothersome.

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

For example,

Topic:  Use the HP App scan options

Section Scan multi-page two-sided documents (HP App)

 

and / or

 

Topic: Frequently asked questions (FAQs)

Section:  How do I scan multi-page two-sided documents with the HP full-feature driver?

 

 

-- What else / References / How-to --

The printer does support Duplex printing 

 

Product NameHP OfficeJet Pro 8134 All-in-One Printer
Standard Media Sizes (duplex, Imperial)Letter; executive; Not supported for borderless photo
Standard Media Sizes (duplex, metric)A4; B5; Not supported for borderless photo
Standard Media Sizes Supported (imperial)Letter; Legal; Government Legal; Executive; Statement; 4 x 6 in; 5x5 in; 5 x 7 in; 13 x 18 cm; 8 x 10 in; 10 x 15 cm; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (4 x 6 in, 5 x 8 in)
Standard Media Sizes Supported (metric)A4, A5, A6, B5(JIS), Card (A4, Hagaki); Photo (13 x 18 cm, 10 x 15 cm); Envelope (A2, C5, C6, DL. Chou #3, Chou #4); 8.5 x 13 in
Media Size (facet)Letter; A4; Legal; B5
Media Sizes Custom (imperial)Tray 1: 3 x 5 to 8.5 x 14 in
Media Sizes Custom (metric)Tray 1: 76.2 x 127 to 215.9 x 355.6 mm
Media TypesPlain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Media Weight Recommended (imperial)16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weight Recommended (metric)60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media Weights Supported, By Paper Path (Imperial)16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weights Supported, By Paper Path (metric)60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Mobile Printing CapabilityChrome OS; Apple AirPrint™; Wi-Fi® Direct Printing; Mopria™ certified; HP App

 

References

 

Video

Mopria Scan:  This tutorial shows how to Scan a 2-sided Document with Mopria Scan on a Printer with an Automatic Document Feeder.  No account created, No sign-in needed.

  Scan a 2-sided document on any printer with Mopria Scan

 

Video

HP Support - How to scan with an HP printer from HP Smart | HP printers | HP Support

Scan PDF - 2 sided documents - 3-minute mark to 4-minute mark

 

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References / Resources

 

HP Printer Home Page - References and Resources

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“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

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Dragon-Fur

HP Recommended

Thank you very much for the reply. I was under the impression that it did do duplex scanning as advertised by HP. I think HP might have falsely advertised the product. Many thanks.

HP Recommended

@DanT03 

 

You are welcome.

 

I am sorry the printer is not what you expected.

The top-of-line, at this writing, the OfficeJet Pro 9130e series, includes automatic 2-sided scan.

 

Advertising by HP that does not match the specifications should not be the case -- HP is careful about advertising printer features.

 

-- At this writing --

The USA HP Store still has one of the models in this series listed.

The 8135e is essentially the same as your 8134 printer -- color might be different, for example.

 

HP OfficeJet Pro 8135e Wireless All-in-One Printer 

Scroll down to section "Technical Specs"

Scanner type:  Flatbed, 1-sided ADF

 

and

DataSheet - HP OfficeJet Pro 8134e All-in-One Printer 

 

Partial Excerpt -- See the original document for the full data spread.

 

Scan speed Normal (A4): Up to 8 ppm (200 ppi, b&w), up to 3.5 ppm (200 ppi, color);


Scan file format JPG, BMP, TIFF, PDF, RTF, TXT, PNG

 

Scanner specifications Scanner type: Flatbed, 1-sided ADF; Scan input modes: Front-panel scan, copy, HP
Software, EWS, Mobile apps; Twain version: Version 2.4; Scan size maximum (flatbed):
215.9 x 297 mm; Scan size maximum (ADF,metric): 215.9 x 355.6 mm; Optical scan
resolution: Up to 1200 dpi


Scanner advanced features OCR (Optical Character Recognition); Smart Tasks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by
scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients


Scannable area Maximum media size (flatbed): 215.9 x 297 mm; Minimum media size (ADF): 127 x 127
mm; Maximum media size (ADF): 215.9 x 355.6 mm

 

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Dragon-Fur

HP Recommended

This was the demo in the shop.

1000014363.jpg

 

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@DanT03 

 

Not great.  😶  

 

I've sent a note to our moderators to check your image.

 

Request for Review – Please Read

 

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Dragon-Fur

HP Recommended

Thank you very much for your reply; I will contact HP as it is an official retailer.

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