HP OfficeJet Pro 8600

[Megan15]

Hello,

I am trying to connect my laptop to my printer, however we use another computer in the house that is also connected to the printer. It is asking me for a claim code which I cannot get on the sheet of paper, a way to get it would be to disconnect web services on my printer and reconnect. However I don’t want to do this if my computer will be disconnected from the printer?

[KrazyToad]

@Megan15

I have gone through your Post and I understand your concerns

The printer and the computer are connected through your WiFi and disabling and re-enabling Web Services does not affect the WiFi connectivity

To find your Printer Claim Code, print a Web Services Information page from the printer's built-in webpage.

1. Send a test print job from any device on your network to make sure the printer is connected and can print.

   NOTE:  You cannot use Web Services or get your Printer Claim Code if your printer is not connected to your wireless network. A USB connection does not work.

2. Type the printer IP address into a web browser on any device connected to your network to open the printer's built-in website.

   To find your printer IP address:

   • From the touchscreen control panel: Touch the Wireless icon .

   • From the HP Smart app: Click Printer Settings, and then click Printer Information.

   • From the printed network report: Press the Information button to print an information page.

3. From the printer website, find the Web Services menu, and then click Print Info Page or Print Information Sheet.

4. Find the Printer Code or Printer Claim Code on the page that prints.

You can refer to this Link: https://support.hp.com/in-en/document/c03550536

Keep me posted how it goes 😊

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