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HP Recommended

Don’t have Setup Cartridges for my OfficeJet 9022e. Is there any way to get past this or do I need to buy a printer from a different brand and return this?

1 REPLY 1
HP Recommended

This video shows how to bypass the setup problem when cartridges are missing

https://www.youtube.com/watch?v=I_JCNYyBwqM

 

 

This video might help for network wifi setup

https://www.youtube.com/watch?v=q8EsI3nRPOk

 

full feature drivers

https://ftp.hp.com/pub/softlib/software13/printers/OJP9020/HPEasyStart-13.4.8-OJP9020_49_10_4644_2_W...

 

In addition to the above drivers there are some specialty software also available.  You might want to read what they do here  

 

https://support.hp.com/us-en/drivers/hp-officejet-pro-9020e-all-in-one-printer-series/model/21001846...


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