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HP Recommended
HP Recommended
Hi,
Thanks for using the HP Support Community.
Can we try these steps to try and resolve the issue?
1. Reset Wireless to defaults:
https://www.youtube.com/watch?v=_ve3NnDE6t4
2. Connect to Wireless network via Control Panel:
https://www.youtube.com/watch?v=qS15ZFxa_7k&t=1s
3. Update Firmware via Control Panel:
https://www.youtube.com/watch?v=NfFfdYFFj8U
For more resources on the printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPg3gLjiD1TQDih7jmoDWbCr
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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