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‎10-07-2024 02:08 PM

HP Recommended

HP OfficeJet Pro25eAll-in-One: The warranty expired and now I can't use the printer that I paid for. I paid for another instant ink plan and still, my printer is not working. This is the message that I see on the printer screen "A problem occurred with your HP account and you will be unable to print until the issue is resolved."  I updated my credit card information and purchased an updated Instant Ink package. Still, the message remains.  

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1 REPLY 1

‎10-07-2024 02:58 PM

HP Recommended

Please engage directly with Instant Ink support, see this page https://support.hp.com/ca-en/service/hp-instant-ink-series/5264756

 

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