• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
OJ Pro 9015e
Microsoft Windows 10 (64-bit)

Got New HP Office Pro 9015e All-in-One Printer.  Previous Printer OJ Pro 6978.  To my amazment, when I went to Fax...clicked SEND NOW...I the Printers display monmentarily display a Fax Display, I heard the Dailing, fax Tone, then the Printers Display panel went back to HOME screen.Rather than the Display screen as ALL fax machines I have ever used....display the Fax progress....ie; Connecting\Connected...sending pages 1...etc...the 9015e merely displays the Home screen.  Again, I had no way to tell if the fax was even getting sent other than a few minutes later the fax Receipt printed showing it was sent.  I even tried to find a display screen that would allow me to check in on the progress and or cancel...Nothing.  This goes for Incoming Faxes; Display shows incoming Fax number, decline or accept...once I clicked accept, the 9015e screen went back to its Home screen.  Here again I had no way to see\tell if fax was being received sucessfully...other than minutes later when pages begain to print out.  How in the world would HP design a Fax that the User had no way to see the progress of sending or receing a fax?  So, did i miss a setting to display Fax Progress?  Or, did HP make a decision that fax progress was no longer important?  

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.