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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
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- HP Officejet 4500 Wireless All-in-One Printer and Windows 11

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02-28-2023 05:12 PM
I was given a HP Officejet 4500 Wireless All-in-One Printer that is still in the box. Reading the discussions here it is pretty apparent that it won't work with Windows 11 -- the OS that I have on my laptop. So, what do I do with it?
Suggestions would be kindly appreciated. The person who gave it to me has left town ....
03-01-2023 07:13 AM
Hi @Smoothfox,
Welcome to the HP Support Community.
I'd like to help!
I understand you are facing an issue with your HP Officejet 4500 Printer. Not to worry I will help you to get a resolution to resolve the issue.
The printer is old and the operating system is new and that is what is causing the compatibility issue. I would suggest you try the Windows built-in drivers. Follow the steps below:
• Go to Control Panel - Devices and printers - Click on "Add a printer" and follow the on-screen instructions.
• When the page prompts for the drivers, select "Windows update". The driver list will be updated.
• Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.
Refer to this document HP printer setup (Windows built-in driver) for help
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee