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HP Officejet 5610 All-in-One6530
Microsoft Windows 10 (64-bit)

Hello all. After a disk crash on my Dad's old machine, I purchased a new HP laptop running Windows 10 (64 bit). Windows automatically finds his printer when I connect it through a USB cable (not a network connection). The printer will print for a day or two, but the spooler hangs, etc. When I checked the driver Settings/Printers & Scanners, it gives the printer name in the list (5600 series), but it says "Driver is unavailable"). I've also checked it in Device Manager. Same thing. The HP Print and Scan Doctor just loops back to the 5600 driver page (which doesn't list a driver). I don't trust any third party sites to download a full installation file for him. I know this printer/scanner is old, but it was working fine before. I've searched the web without luck. I've removed the printer in Settings and reinstalled it. Same thing. Any thoughts? Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @sadamec 

 

Try the driver download from the next link:

Officejet 5610

 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

4 REPLIES 4
HP Recommended

Hi @sadamec 

 

Try the driver download from the next link:

Officejet 5610

 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Wow. That actually worked. Old drivers on Amazon? Who knew? THANK YOU!

HP Recommended

Oh. The only weird thing it tried to do was install a Bing bar in Chrome. I stopped though. Thanks again.

HP Recommended

Ok, nice to know that driver worked.  Well, you know,  Amazon has everything 😊

 

Best Regards,:smileywink:ferRX.

 

.
@ferRX / I am a volunteer posting answers on my own time.
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