HP Officejet 6500 Wireless

[Jeff9991]

I need to erase everything on the HP Officejet 6500 Wireless chip.  I don't want any scanned images/pdf/documents to linger.  How can I restore the factory settings?

[Jay_G24 · Accepted solution]

Hi @Jeff9991,

I'd like to help!

I understand you would like to restore settings on the printer.

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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