HP Officejet 8610 unable to complete initialization after reset

[goodolE]

I am having difficulty with my printer.  I have an OfficeJet 8610 that has worked great for a number of years.  The other day it was acting up so I figured I would do a reset on it.  Upon doing so I have been unable to complete the initialization of the printer.  I set the time and date and then it comes to a screen where it says "Install the cartridges that came with your printer".   Unfortunately, I no longer have these and installing printer cartridges does not throw an error, it just stays on the "Install the cartridge" screen.  I have searched on the internet and through these forums and it it talks about overriding with OOBE resets.  However, I can no longer even get into the Setup menu.  I tried pressing where the back button is 4 times as i saw in some videos (and what I did to initially reset the printer that got me to this point) but it is unresponsive and nothing happens.  Are there any additional remedies that I can try?  Or do I have a rather large paper weight on my hands now?

Thank you in advance for your time and assistance.  Any help or pointers would be greatly appreciated

[GOLD_MASTER]

Hello @goodolE .
You need to contact an HP customer support agent directly so go to HP Customer Support - Contact Us ,a customer support agent can help you finish setting up your printer.

[goodolE]

Thanks GOLD_MASTER for your reply.  I followed the link you provided and opened a support request a few days ago and unfortunately have not received a call or email back yet.  My product is obviously out of warranty but it is slightly concerning that I have been unable to find a remedy to my issue or been able to get in contact with someone that can provide documentation.  I went through the debugging steps to try and initialize the printer again after a reset and no longer can get into the support menu.  If folks have any other suggestion I would appreciate any input or feedback.  Otherwise I will probably just write this printer off as a loss and go purchase a replacement.  Based on this experience though I may look at manufacturers other than HP though.  Thank you again for your time and assistance.