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HP Recommended
HP Officejet J4580 ALL IN ONE
Microsoft Windows 10 (64-bit)

HP Officejet J4580 ALL IN ONE NO LONGER WORKS AFTER WINDOWS 10 UPDATE ON PC

1 REPLY 1
HP Recommended

@MDEWITTE7, Welcome to HP Support Community!

To be able to assist you better, I'd like to know the following-

 

Is there any error message when you try to print?

How is the printer connected to the computer?

Is there any antivirus/security software on the computer?

 

Meanwhile, Use HP Print and Scan Doctor

Download HP Print and Scan Doctor and run the program. It will automatically diagnose and fix any printer connectivity issues. 

For more information, go to https://support.hp.com/us-en/topic/printscandoctor

 

Also, I would suggest you try the Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help

 

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

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