HP Officejet Pro 6960 - scanning help needed

[Missy49]

Hi, 

I'm really trying to work out whether my printer can do double side scanning or not, everything online says it can but i cannot get it to do this at all?

Can anyone please help / advise 

Thank you in advance 

[Dragon-Fur]

@Missy49 

Welcome to the HP Community Forum.

Answer

This printer cannot do automatic 2-sided scanning.

Reference

Printer Specifications for HP OfficeJet Pro 6900 Printers

Scanning specifications

Review the following for the scanning specifications.

• Image editor included
• Integrated OCR software automatically converts scanned text to editable text
• Scan speeds vary according to the complexity of the document
• Automatic duplexing (two-sided scanning) from ADF, 6970 series only
• Twain-compliant interface (Windows only)
• Resolution: 1200 x 1200 dots per inch (dpi) dpi optical
• Color: 24-bit color, 8-bit grayscale (256 levels of gray)
• Maximum scan size from glass: 216 x 297 mm (8.5 x 11.7 inches)
• Maximum scan size from ADF:
  • 1-sided: 216 x 356 mm (8.5 x 14.0 inches)
  • 2-sided: U.S. Letter 216 x 279 mm (8.5 x 11.0 inches) or A4 210 x 297 mm (8.3 x 11.7 inches)
  • Two sided scanning is not supported for the concerned models: HP OfficeJet 6962, OfficeJet Pro 6960, 6968.

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Additional Information

How-to Document:

HP Printers - How to Scan

You can scan both sides of a document -- you must do so manually.

HP Scan -- part of your installed Full Feature Software -- can scan and arrange the page order.

Different printer - same HP Scan software and method

HP Officejet Pro 8025 | 8025e | 8020 | 8035 Printer : Scan 2 sided document using HP Scan

HP Smart can scan documents -- single sided, in the case of your printer - additional page(s) can be "added".

Different printer - similar process:

HP Envy Inspire 7955e All In One printer : Scan a 2 sided document with HP Smart app

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet Pro 6960 All-in-One Printer series 

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[Missy49]

Hi, 

Thank you so much for your reply, iv been trying to work out how to get back to the thread (clearly not great IT skills) 

Is there a printer you can recommend that will automatically scan both sides of a document?   i work from home sometimes and i simply cannot do it manually as it will drive me insane, equally i cant keep saving all my scanning till im in the office so it looks like il need to purchase an upgrade. 

Id be grateful of any models you can suggest 🙂 

[Dragon-Fur · Accepted solution]

@Missy49 

You are welcome.

Sometimes the answer is "No".    

"Just the messenger" and all that.  😶

Automatic 2-sided Scan

This is one of the features of which I am very fond.

If you have the budget for it -- and not everyone is willing or able to do so -- 

The HP OfficeJet Pro 9000 series includes the features you seek.

NOTE:  Examples in this message link to the UK HP Store.

If you wish to live with one paper tray, consider the HP OfficeJet Pro 9010e 

Easy slide-off glass, dual pass two-sided ADF

Two trays:  HP OfficeJet Pro 9022e

Single-pass two-sided ADF

What about that OfficeJet 8024e?

No, this series does not support automatic 2-sided scan.

The printer looks the same on the outside but is NOT the same on the inside.

Always read the full specifications.

The suggestions are not "marketing" -- I don't work for HP and I do not care how much anyone spends on a printer.

That said, I have an HP OfficeJet 9025 that I purchased in 2019.  Lovely machine.  As long as I respect the "keep me clean" fussiness of this princess printer, it prints on all my paper, handles custom paper sizes, and has two drawers (currently using one drawer for envelopes).  The device has thus far provided the type of service one expects from a top-shelf product. 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[Missy49]

Hi, 

Thats amazing thank you so much because i was looking but it's tricky to find exactly what i need when i am a bit clueless! 

Il be going for the HP OfficeJet Pro 9010e  

I do not have the time or the patience to be turning all my documents haha, so that's absolutely super 🙂 really appreciate your help 

[Dragon-Fur]

@Missy49 

You are welcome.

Let us know if you have questions when you get your new printer.

Start a new post / thread for any new questions.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"