Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-13-2022 11:57 AM

HP Recommended
Product: HP OfficeJet Pro 8210
Operating System: Microsoft Windows 10 (64-bit)

I had this same issue where I kept getting this error screen on the printer after a firmware update "A problem has occurred with one of the printer's critical system files.  A printer update will be installed to fix this problem."

All of these forum replies DID NOT help me whatsoever but I happened to find only ONE forum that fixed this issue for me.

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Firmware/td-p/8336468 

 

Trust me, I tried EVERYTHING on like 20 different forums and this is the only one that fixed the issue for me. Just using a USB, formatting it to FAT32, turning off the printer, plugging in USB, & everything was fixed.

 

NOTE: This isn't a question, this is a SOLUTION to anybody else having this issue.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.