• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎10-30-2025 12:21 PM

HP Recommended

HP Officejet Pro 8615 won’t connect to WiFi network.

Tried unplugging the printer for 60s and also the WiFi connection wizard using WPS and no luck.

Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-31-2025 09:35 AM

HP Recommended

Sorry that didn't help but I do have a solution that worked.  

I created a separate network reserved for IoT devices and the printer connected flawlessly.

 

Thank you.

View solution in original post

Reply
Was this reply helpful? Yes No
2 REPLIES 2

‎10-30-2025 01:30 PM

HP Recommended

Hello @twostix , how are you ?

 

Please, try the procedures below:

 

HP Officejet Pro 8615 e-All-in-One Printer Setup | HP® Support

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
Reply
Was this reply helpful? Yes No

‎10-31-2025 09:35 AM

HP Recommended

Sorry that didn't help but I do have a solution that worked.  

I created a separate network reserved for IoT devices and the printer connected flawlessly.

 

Thank you.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.