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HP Officejet 9022

HP Officejet Pro 9022

 

Where can I download the HP Scan software to enable the OCR scanning ability?  The HP App can only do a simple scan.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Solution to the problem for anyone else having this issue:

 

The HP Smart is severely lacking. In order to get the correct software, you should download the HP Print and Scan Doctor application.  When you run this, it will then install the full 9020 series software and this will include HP Scan which adds much greater functionality.

View solution in original post

1 REPLY 1
HP Recommended

Solution to the problem for anyone else having this issue:

 

The HP Smart is severely lacking. In order to get the correct software, you should download the HP Print and Scan Doctor application.  When you run this, it will then install the full 9020 series software and this will include HP Scan which adds much greater functionality.

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