HP Photosmart 375

[88john88]

I have a HP Photosmart 375 and have tried connecting my i phone 8 and my macintosh pro both to the printer and it is not recognizing either one to show pictures I would like to print.  It will print pictures off a flash drive, though, with no problem.

[sandytechy20]

@88john88

Welcome to the HP support community.

This printer does not support wireless printing with iPhone or Mac.

Refer to connectivity options in this printer specifications for more assistance:- Click here

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[88john88]

I failed to say that I have connected to the HP Photosmart 375 with cables and it would not recognize the mac pro or iphone8 but did recognize the flash drive when inserted.

Thank you.

[sandytechy20]

@88john88

Follow these steps to fix the issue.

Remove any print driver and software installed on your Mac, and then add the printer with AirPrint.

1. Download and open HP Easy Start.

2. From the HP Easy Start drop-down menu, click Uninstall HP Software.

   

3. Follow the instructions to uninstall all HP software.

4. Click the Apple icon , click System Preferences, and then click Printers & Scanners, Print and Scan, or Print and Fax.

5. Click the Plus sign.

6. Select your printer from the list.

7. Click the Use or Print Using field, select AirPrint from the drop-down, and then click Add.

   

8. If AirPrint is not available or you require a specific HP-only feature, go to HP Software and Driver Downloads to download the HP software for your printer.

Refer to this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.