• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Photosmart C4750 All-in-One
Microsoft Windows 8.1 (64-bit)

I'v recently aquired a 8.1 Laptop and want to get my printer set up.  I've done this in Windows 7 many times, using the "HP Photosmart C4700 All-in-One Printer series Full Feature Software and Driver" AND//OR the "HP Photosmart Basic Driver".  This latter is what I was hoping to install on 8.1 the "Basic" Driver, but cannot find it.  The literature at the Driver site for Windows 8.1leeds me to belive it is availabl but don't see it anywhere.  It must be a typo by HP as to wheter this Driver is available to 8.1?

http://support.hp.com/us-en/drivers/selfservice/HP-Photosmart-C4700-All-in-One-Printer-series/379461...

Just used this very driver on Windows 7 Yesterday? so don't know why it would not be available to 8.1?  Not a priority but a convenience because I have a few other computers around to print from.

 

Thanks, pcpunk

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

No, only full feature software for WIndows 8.1 as shown:

 

         http://support.hp.com/us-en/drivers/selfservice/HP-Photosmart-C4700-All-in-One-Printer-series/379461...

 

But the page has Basic drivers for Windows 7.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

No, only full feature software for WIndows 8.1 as shown:

 

         http://support.hp.com/us-en/drivers/selfservice/HP-Photosmart-C4700-All-in-One-Printer-series/379461...

 

But the page has Basic drivers for Windows 7.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.