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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Photosmart C309a driver issues

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08-29-2023 07:27 AM
Hi, rather than typing paragraphs, this is my problem - no options displayed.
I have removed and reinstalled both Windows driver and HP software. Just cannot get the application to display printing options.
Anybody got a working solution?
08-31-2023 12:49 PM
Hi @James_1951,
Welcome to the HP Support Community
I understand you are facing an issue with your HP PHOTOSMART C309a driver issues. Not to worry I will help you to get a resolution to resolve the issue.
This printer has only default drivers
I would suggest you try the Windows built-in drivers. Follow the steps below:
• Go to Control Panel - Devices and printers - Click on "Add printer" and follow the on-screen instructions.
• When the page prompts for the drivers, select "Windows update". The driver list will be updated.
• Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.
Refer to this document HP printer setup (Windows built-in driver) for help
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.