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‎01-18-2021 02:11 PM - last edited on ‎07-14-2021 05:14 PM by Retired

HP Recommended
Product: HP Photosmart C3100/C4100 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Flash seems to have been discontinued an the software for scanning etc does not work

 

Is there an alternative?

Category:
1 REPLY 1

‎01-21-2021 06:30 AM

HP Recommended

@aBruck, Welcome to the HP Support Community!

 

Yes. Adobe has stopped supporting the Flash player that was required for HP Solution Center. There is no update on new software as of now.

 

Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Note: If the printer is not found in the list, try Deskjet 990c or Deskjet 6980 to install the printer as these are the generic printer drivers.

 

You may use HP Scan and Capture app to scan from your computer

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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