• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

I have a HP Photosmart C4100 all in one and got a new ASIS VIVObook but on the HP Support Assistant states Driver is not available.  Is there a site or link can go directly to find drivers and download manually?

 

I have seen other posts where @ferRX provided the link. @ferRX will you be so kind and provide it again to see if it works for me? Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @bbermejo90 

Please install the next driver for your printer:

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

5 REPLIES 5
HP Recommended

Hi @bbermejo90,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Your HP Photosmart C4180 is an older model, and unfortunately, full, model-specific drivers are no longer available from HP for newer versions of Windows. That’s why HP Support Assistant reports that a driver isn’t available; it’s not an error, it’s simply that this printer is now retired from active driver support.

However, you can still print with this printer using a more generic driver supplied by Microsoft:

How to Get It Working Without Dedicated HP Drivers

Option 1: Use Built-In Windows Drivers

Windows has a generic “HP Photosmart C4180” or “HP Inkjet” driver that can often work:

  1. Go to Settings → Bluetooth & devices → Printers & scanners
  2. Click Add device
  3. Select your printer from the list
  4. If Windows doesn’t find a driver automatically, choose The printer that I want isn’t listed
  5. Choose Add a local printer
  6. Use existing port (USB001) or similar
  7. In the driver list, look for:
    • HP Photosmart C4000 Series
    • HP Universal Print Driver (UPD)
  8. Install and test printing 

This method uses generic drivers built into Windows, which can provide basic printing functionality.

Link: HP printer setup (Windows built-in driver) | HP® Support

Option 2: HP Universal Print Driver (UPD)

There is a generic HP Universal Print Driver that supports many older HP inkjet and laser printers. While it does not enable all features (like scanning), it often gets printing working.

You can download it here:
👉 HP Universal Print Driver Series for Windows Software and Driver Downloads | HP® Support

Choose the UPD for Windows (PCL6 or PS) and run the installer. Then add the printer as above.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

HP Recommended

Hi @bbermejo90 

Please install the next driver for your printer:

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hi Fer! Thank you very much for your reply.... I could install it and it works perfect! You save me 100$ in a new printer...  you rock it!

 
HP Recommended

Dear Virkam, 

 

When I try to install you files i got a message as soon as a clikc the "Install" icon that inside the zipfile that says "in order to find a new version for you equipment contact the software provider"

HP Recommended

Great 😄, nice to know that the driver worked !

We also are grateful to @VikramTheGreat for providing another steps in the path for solution. 😇

🤗

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.