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HP Photosmart C4795
Microsoft Windows 10 (64-bit)

All is a sudden I tried to open the HP Solution Center and it opens with a blank window I have tried uninstalling the software and reinstalling but I get the same results. I would appreciate any help as I would like to be able to use the scanner on the printer. Thanks in advance.

1 REPLY 1
HP Recommended

@Gowest13 

 

HP Solution Center needs Flash to run BUT Adobe stopped Flash late last year (Dec 2020). Please try following option

 

                  https://support.hp.com/us-en/document/c02463264

 

Regards.

BH
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