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- HP Community
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- Printer Setup, Software & Drivers
- HP Photosmart Plus B209a won't print documents

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11-10-2020 05:04 PM
HP Photosmart Plus 209a model CD035A won't print documents from my 2013 desktop iMac 21.5" running macOS 10.15.7. Alert message: "One or more components of the HP printing software are corrupted or missing. The print job cannot be completed. To fix this situation, HP recommends reinstalling the print driver software." When I try printing from my 2015 MacBook Air with the same macOS, I get the message "PDE.plugin will damage your computer." This may have happened since we did the latest upgrade to macOS.
I can download the Mac Printer Driver version 5.1, released 10/25/2020 from hp.com/support but the installation immediately gets to and stalls at about 25%.
11-26-2020 09:49 AM
I reviewed your post and I understand that you are unable to print and getting an error message.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check whether the issue is resolved.
https://support.hp.com/us-en/document/c06960563
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
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The_Fossette
I am an HP Employee