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- HP Community
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- Printer Setup, Software & Drivers
- Re: HP Photosmart driver not compatible mac catalina

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06-05-2021 07:20 AM
The current available driver is not compatible with OS Catalina (32 vs 64 bits).
I need it to setup the wireless connection. I have also tried to use EasyStart but there does not seem to be an option to configure the wireless connection.
06-06-2021 01:13 PM
Hi,
Please make sure your macOS is fully up to date by installing any update for Catalina:
https://support.apple.com/en-us/HT201541
Next, uninstall any existing HP Software by following the HP Uninstaller Utility below:
Next, download and install the latest drivers below:
Finally, connect the printer with a USB and follow below steps to configure its wireless connection from within HP Utility:
https://support.hp.com/us-en/document/c03418489
Shlomi
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06-07-2021 01:30 AM
Hi, thanks, but I do not think this will do the trick. As mentioned the installer we both link to is not compatible with OS Catalina? It seems to be a 32/64bit problem? Catalina does not support 32bit software anymore...
06-07-2021 12:52 PM
Sure it does, the software is intended for 64bit OS, a change which was introduced a while ago.
Please follow the steps, this should allow installing and using your printer
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If my post resolve your problem please mark it as an Accepted Solution 🙂