Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-14-2023 10:52 AM

HP Recommended
Product: HP Officejet Pro 6830 e-All-in-One Printer
Operating System: Microsoft Windows 11

Hi. My new HP laptop is on Win11 and I have been desperately trying to download the HP Printer Assistant I have previously used and am very happy with. I do a lot of duplex copying and do not want to use HP Smart as manually re-ordering is a huge waste of my time when HP Assistant did it for me automatically. Is there a direct download link, please, or is the program now unsupported on Win11?  If I look at the drivers page for my device it only shows HP Smart. Thanks for any advice.

Category:
6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2023 11:37 AM

HP Recommended

Hello @Liverpool_Sam ,
Welcome to the HP Support Community!

 

Try this software package here.
I hope this helps.

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎10-14-2023 11:37 AM

HP Recommended

Hello @Liverpool_Sam ,
Welcome to the HP Support Community!

 

Try this software package here.
I hope this helps.

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
1 person found this reply helpful
Was this reply helpful? Yes No

‎10-14-2023 11:53 AM

HP Recommended

You. Are. My. Hero.
I tried my original installation disk but it wasn't happening.
Nice one - thanks so much and take care 🙂

Was this reply helpful? Yes No

‎10-14-2023 12:21 PM

HP Recommended

You’re welcome.

 

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.