HP Print and Scan Doctor

[IBEM]

Does (HP Print and Scan Doctor) dead? or replace to HP Smart.

[Dragon-Fur · Accepted solution]

@IBEM 

Welcome to the HP English Community --

Dead - Should be removed / uninstalled

Example,

• For Windows, check your Downloads folder - file name prefix might be (or similar to) HPPSdr
• Using the HP Support Assistant?  Consider updating the the latest version (as available)

References

HP Customer Advisory - HP Print and Scan Doctor for Windows – Elevation of Privilege Security Vulner... 

HP Smart includes similar diagnostics to those found in the defunct Doctor software.

Replacement for Print and Scan Doctor

Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS)

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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