-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Print centre mentions that software is missing and i need...

Create an account on the HP Community to personalize your profile and ask a question
02-15-2024 02:48 AM
HP Print Cente tells me that software is missing and that i need a compatible upgrade for my Laserjet MFP M129-M134 on my Mac
Solved! Go to Solution.
Accepted Solutions
02-17-2024 01:50 PM
Hi @Hughie5,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand your HP Print Center is indicating that software is missing and you need a compatible upgrade for your HP LaserJet MFP M129-M134 on your Mac, you may need to download and install the latest drivers and software from the HP website.
Here are the steps you can follow:
- Visit the HP Support Website: Go to the HP Support website (https://support.hp.com) using your web browser.
- Enter Your Printer Model: Enter your printer model "HP LaserJet MFP M129-M134" in the search box and press Enter.
- Select Your Operating System: Make sure to select your Mac operating system version.
- Download Drivers and Software: Look for the latest drivers and software available for your printer model and Mac operating system. Download the recommended package.
- Install the Drivers and Software: Once the download is complete, locate the downloaded file and run the installer. Follow the on-screen instructions to install the drivers and software on your Mac. Software and Drivers for HP LaserJet Ultra MFP M134 Printer series
- Restart Your Mac and Printer: After the installation is complete, restart your Mac and your HP LaserJet printer to ensure that the changes take effect.
- Check HP Print Center: After restarting, open the HP Print Center again and see if the software issue has been resolved.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Gaya1239
HP Support
A_Gayathri
HP Support Community Administrator.
02-17-2024 01:50 PM
Hi @Hughie5,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand your HP Print Center is indicating that software is missing and you need a compatible upgrade for your HP LaserJet MFP M129-M134 on your Mac, you may need to download and install the latest drivers and software from the HP website.
Here are the steps you can follow:
- Visit the HP Support Website: Go to the HP Support website (https://support.hp.com) using your web browser.
- Enter Your Printer Model: Enter your printer model "HP LaserJet MFP M129-M134" in the search box and press Enter.
- Select Your Operating System: Make sure to select your Mac operating system version.
- Download Drivers and Software: Look for the latest drivers and software available for your printer model and Mac operating system. Download the recommended package.
- Install the Drivers and Software: Once the download is complete, locate the downloaded file and run the installer. Follow the on-screen instructions to install the drivers and software on your Mac. Software and Drivers for HP LaserJet Ultra MFP M134 Printer series
- Restart Your Mac and Printer: After the installation is complete, restart your Mac and your HP LaserJet printer to ensure that the changes take effect.
- Check HP Print Center: After restarting, open the HP Print Center again and see if the software issue has been resolved.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Gaya1239
HP Support
A_Gayathri
HP Support Community Administrator.
02-18-2024 03:37 AM
Many thanks “Gaya1239”. I successfully downloaded 2 update files. [This item is on the disk image “M129_Series_FW_Update-20220414.dmg”. Firefox downloaded this disk image today at 21:29.].
However, when I click on the files top install I get the following pop-up message: “HP Firmware Updater” can’t be opened because Apple cannot check it for malicious software.” + “This software needs to be updated. Contact the developer for more information.”.
Nearly there but stuck.
02-20-2024 03:11 PM
HI @Hughie5 ,
Thank you for your reply That's great! Happy to hear that. If you need further assistance feel free to reach out to us.
If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!
Have a great day ahead!
Gaya1239
HP Support
A_Gayathri
HP Support Community Administrator.