HP Printer Assistant opens with tiny font size

[Rontpa1]

When I open the Printer Assistant all characters are small in size and must manually enlarged every time by using 

control + several times. This is a new PC it worked perfectly on old PC. Do not have this issue with any other software

or document. I reinstalled the software because there was a critical update but problem continues.

Can not find anywhere to change font size.

[KrazyToad]

@Rontpa1

Welcome to HP Support Community

I would like to help

Please uninstall the printer driver from root level and download the full feature software

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the full feature software Link: https://support.hp.com/ca-en/product/details/hp-officejet-pro-6830-e-all-in-one-printer-series/53903... and follow the onscreen instructions

Thank you

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