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‎06-02-2025 01:08 PM

HP Recommended

Printer will not connect to my laptop after windows update. Did all the unintiall and install of software. 

Still not working 

1 REPLY 1

‎06-03-2025 12:48 PM

HP Recommended

Hi @fdovale 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

I understand how frustrating this must be—especially after reinstalling the software. Windows updates can sometimes cause driver conflicts or reset printer settings. Let's go through some troubleshooting steps to resolve this issue.

 

Step-by-Step Troubleshooting for HP MFP M283 Not Connecting After Windows Update

 

1. Check Printer Connection

  • Ensure the printer is powered on and connected via USB or Wi-Fi.
  • If using Wi-Fi, verify that the printer and laptop are on the same network.

2. Remove and Reinstall the Printer

  • Open Settings > Devices > Printers & Scanners.
  • Select your HP MFP M283 and click Remove Device.
  • Restart your laptop and re-add the printer.

3. Update Printer Drivers

  • Visit HP’s official support page for the MFP M283 here.
  • Download and install the latest drivers and firmware.
  • Restart your laptop after installation.

4. Run HP Print and Scan Doctor

  • Download HP Print and Scan Doctor from HP’s support site.
  • Run the tool to diagnose and fix connection issues.

5. Check Windows Update Settings

  • Open Settings > Update & Security > Windows Update.
  • Click View Update History and check if any printer-related updates were installed.
  • If necessary, roll back the update or reinstall the printer driver.

6. Try a Different Connection Method

  • If using Wi-Fi, try connecting via USB to see if the issue persists.
  • If USB works, the problem may be with the network settings.

 

Let me know if you need further clarification! I know how frustrating printer connectivity issues can be, but hopefully, this gets your HP MFP M283 back online. 😊

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.
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