HP Printer Region Reset

mateher624 · ‎11-14-2026

Hi,

I got my OffceJet Pro 8210 printer from my father. Recently I wanted to change cartriges to new ones because I run out of cyan and yellow. The printer says that I cannot use new carthriges with this printer. I noticed that my old ones were 953 and new ones are 952. I know that 953 are US carthriges and 962 are EU carthriges. I am in EU so I learned that I need region reset to unlock them.

Can you help me plese?
Best regards,

Mateusz

GOLD_MASTER · ‎11-14-2026

Hi @mateher624,

Thanks for the details on your OfficeJet Pro 8210. HP printers only accept cartridges from the region where they were first set up, so a printer brought from another country needs a regionalization reset to use the local cartridges. The community volunteers can't access accounts, orders or region settings, so I have notified the moderators so an HP specialist can contact you directly and help you as efficiently as possible.

Please keep an eye on your private messages (the envelope icon at the top right of the forum).
Do not post personal details here (serial number, email, phone, address or payment details); share them only in a private message with an HP agent.
You can also use the official contact options at https://support.hp.com/contact-hp

Keep me posted!

I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
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