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‎10-07-2025 12:33 PM

HP Recommended
Product: HP ENVY Inspire 7955e All-in-One Printer
Operating System: macOS 26.0 Tahoe

HP software not working with new MAC operating system.

HP now thinks I reside in NZ when I do not

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-09-2025 12:08 PM

HP Recommended

@JimS10, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Just to clarify, is this the first time you’re setting up the printer? Also, have you recently changed your region or moved to a new location?

Let me know so that I can assist you better.

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

View solution in original post

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1 REPLY 1

‎10-09-2025 12:08 PM

HP Recommended

@JimS10, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Just to clarify, is this the first time you’re setting up the printer? Also, have you recently changed your region or moved to a new location?

Let me know so that I can assist you better.

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

Reply
Was this reply helpful? Yes No
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