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‎02-04-2020 03:42 PM

HP Recommended
Product: CP2025
Operating System: macOS 10.15 Catalina

I Have a HP Laser Printer CP2025 and latest IMac Version 10.15.3 Catalina does not support HP CP2025 printer, what can i do?

 

2 REPLIES 2

‎02-05-2020 01:13 PM

HP Recommended

Hi,

Unplug the printer from your Mac if it is USB connected and remove any instance of the printer from System Preferences > Printers & Scanners.

 

Download and install below drivers package from Apple:

https://support.apple.com/kb/DL1888?locale=en_US

 

Upon completing the installation, connect and add the printer back from Printers & Scanners, be sure to select your printer model (HP Color LaserJet CP2020 Series) from within the Use drop-down menu.

 

Shlomi



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‎02-07-2020 11:02 AM

HP Recommended

The New Driver seemed to resolve the problem, thank you so much.  Nice work!   M

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