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HP Recommended
HP Pro Color Pagewide M577dw MFP
Microsoft Windows 10 (64-bit)

Ever since auto update installed the latest firmware version 1921E, our 3 printers are freezing. Any way to downgrade to 1908c?

1 REPLY 1
HP Recommended

You would need the firmware file and then yes you can downgrade firmware. Typically this will work fine, in some cases the changes introduced by the firmware may not allow downgrades although this is rare. I will PM you a dropbox link for the 1908 firmware. 

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