HP SMART driver unavailable

[AMMAR_0-16]

i installed the hp smart and it cannot print because the printer driver was no installed. however when I tried to install the printer driver, it was unavailable. 

[sandytechy20 · Accepted solution]

@AMMAR_0-16

Welcome to the HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer using HP Smart app.

Click here to download HP Smart.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[tatianafm76]

I had same problem, followed instructions and now is working. thanks

[sandytechy20]

@tatianafm76

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Cheers.