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‎01-12-2021 07:07 AM - edited ‎01-12-2021 07:22 AM

HP Recommended
Product: HP 21.5 Inch 4GB 2TB All-in-One Desktop
Operating System: Microsoft Windows 10 (64-bit)

My HP printer is HP Deskjet 2632. I have no problem printing. Windows 10 64 bit version 1909.

HP Scan Doctor will not install - it fails on "Failed to extract cab"

My existing Scan Doctor is version 5.4.1 - the version I am trying to update it with is version 5.5.2.006.

Please advise how to fix this problem.

Thank you

​AUT VIAM INVENIAM AUT FACIAM
Category:
1 person had the same question
1 REPLY 1

‎01-16-2021 05:05 AM

HP Recommended

@Ringo17, Welcome to the HP Support Community!

 

Check for any software updates on Windows computer.

 

Remove the existing Print and Scan doctor software from the control panel.

 

Click here to download the latest version.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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